What is your refund policy?
We accept all returns and exchanges as long as the customer covers the shipping costs. We will issue the refund once we receive the returned/exchanged item. Please email us if you would like to make a return or exchange at firstname.lastname@example.org.
What is your shipping policy?
You will be responsible for paying for your own shipping costs and/or any customs taxes and charges for your item. We provide our domestic (USA) customers with a flat rate shipping fee of $5 or free shipping if your order total is greater than 75$. We provide international shipping at rates from of $15-$25 for any international orders.
Domestic orders take about 3-5 business days to ship, while international orders can take from 5-15 business days to ship.
How do I win a swag pack?
You can receive a swag pack by being the first commenter on one of our videos. We post videos at 3:00pm EST on Monday, Wednesday, Friday, Saturday and Sunday. Be sure to click the bell button on my youtube channel for alerts and notifications!
What size should I buy?
You can find a link for the size guide for all the items under the item's description.
Where can I send fan mail?
If you want to send me anything, feel free to send it to the following address:
Stephen Sharer Youtube #633
2961 A Hunter Mill Rd
Oakton, VA 22124
When will I receive my order?
Based on which item you purchase, it typically takes 1 business day to process and fulfill an order. It then takes about 3-5 business days to ship (within the US). After completing an online order, it could take between 4-6 days for you to receive the item. If you ordered it to an address outside the US, it may take longer depending on your location.
Where can I buy the fidget spinners you use in your videos?
- Epic Fidget Spinner: http://amzn.to/2pWGIRK (best for fidget spinner tricks, its made of copper!)
- Cool Color Fidget Spinners: http://amzn.to/2qx7o8LCheap
- Price Classic Black Fidget Spinners: http://amzn.to/2p7k70s
- Super Rare Fidget: http://amzn.to/2oAJRBz
- EDC Tri Fidget: http://amzn.to/2oKHqkE
- Paint Splatter Fidget: http://amzn.to/2ppiaAf
- Wood Fidget: http://amzn.to/2oAFE0A
- Lamborghini Fidget: http://amzn.to/2oACfij
- Glow in the Dark: http://amzn.to/2ogRNwm
- LED Light-up Fidget: http://amzn.to/2oUQYrP
- Epic Fidget Spinner: http://amzn.to/2pWGIRK
- Cool Color Fidget Spinners: http://amzn.to/2qx7o8L
- Black Fidget Spinners: http://amzn.to/2p7k70s
Where can I buy the hover board in your videos?
- Swagtron Hoverboard T5 https://goo.gl/DBns3U
Who should I contact for business inquiries?
Please go to stephensharer.business to learn about our brand side. You can contact Integrations@sharerfam.com for brand integration inquiries.
Who should I contact for customer support?
Please fill out the form below.