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FAQ

What is your refund policy?

We accept all returns and exchanges as long as the customer covers the shipping costs. We will issue the refund once we receive the returned/exchanged item. Please email us if you would like to make a return or exchange at contact@sharethelove.store.

What is your shipping policy?

You will be responsible for paying for your own shipping costs and/or any customs taxes and charges for your item. We provide our domestic (USA) customers with a flat rate shipping fee of $5 or free shipping if your order total is greater than 75$. We provide international shipping at rates from of $15-$25 for any international orders. 

Domestic orders take about 3-5 business days to ship, while international orders can take from 5-15 business days to ship.

How do I win a swag pack?

You can receive a swag pack by being the first commenter on one of our videos. We post videos at 3:00pm EST on Monday, Wednesday, Friday, Saturday and Sunday. Be sure to click the bell button on my youtube channel for alerts and notifications!

What size should I buy?

You can find a link for the size guide for all the items under the item's description.

Where can I send fan mail?

If you want to send me anything, feel free to send it to the following address:
Stephen Sharer Youtube #633
2961 A Hunter Mill Rd
Oakton, VA 22124

When will I receive my order?

Based on which item you purchase, it typically takes 1 business day to process and fulfill an order. It then takes about 3-5 business days to ship (within the US). After completing an online order, it could take between 4-6 days for you to receive the item. If you ordered it to an address outside the US, it may take longer depending on your location.

Where can I buy the fidget spinners you use in your videos?

Where can I buy the hover board in your videos?

Who should I contact for business inquiries?

Please go to stephensharer.business to learn about our brand side. You can contact Integrations@sharerfam.com for brand integration inquiries.

Who should I contact for customer support?

Please fill out the form below.

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