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Frequently Asked Questions

What is your refund policy?

We accept all returns and exchanges as long as the customer covers the shipping costs. We will issue the refund once we receive the returned/exchanged item. Please email us if you would like to make a return or exchange at

What is your shipping policy?

You will be responsible for paying for your own shipping costs and/or any customs taxes and charges for your item. We provide our domestic (USA) customers with a flat rate shipping fee of $5 or free shipping if your order total is greater than 75$. We provide international shipping for any international orders at a rate of 15-25$ depending on your location. 

Where can I get a swag pack?

You can receive a swag pack by being the first commenter on one of the videos on Stephen Sharer's Channel!

What size should I buy?

You can find a link for the size guide for all the items under the item's description.

Where can I send fan mail?

Feel free to send us some epic mail!

Stephen Sharer Youtube #633 
2961 A Hunter Mill Rd 
Oakton, VA 22124 USA

When will I receive my order?

Based on which item you purchase, it typically takes 1-2 business days to process and fulfill an order. For domestic orders It takes about 3-5 business days to ship (within the US). For international orders, it can take from 10-15 business days to ship.

Who should I contact for business inquiries?

Please go to to learn about our brand side and/or contact us at

Who should I contact for customer support?

Please fill out the form below.